Terms

Who we are

Itchy Feet is run by Latham Technology Ltd, registered in England and Wales (company no. 17539566), 27 Park Lane, Chippenham, SN15 1LT, England. You can reach us at hello@getitchyfeet.com.

By creating an account you agree to these terms. Our privacy policy explains what we do with your information.

Your account

You need to be 13 or over. Keep the email address you sign in with, your devices and your recovery phrase safe, as anyone with them can get into your account. Tell us straight away if you think someone else has, and sign out the devices you don't recognise.

What you put in

What you add to Itchy Feet stays yours. You allow us to store it, encrypt it, copy it to your devices, and show or send it to the people you choose to share it with, only so we can run Itchy Feet for you. Only add documents and details you're entitled to keep, such as your own or those of people travelling with you who've agreed.

Check what matters

Itchy Feet helps you keep track of a trip, but you're responsible for it. In particular:

• Bookings. Details read from a scanned booking can be wrong, and are marked for you to check. Check times, dates and places against your booking before you rely on them.
• Visas and entry rules. Visa help is a checklist to keep you organised, not visa or legal advice. Check the official rules for your nationality and destination.
• Reminders and alerts. We send them as promptly as we can, but emails and notifications can be late or not arrive, so don't rely on them alone for anything you can't afford to miss.
• Your vault. Keep your original documents, and check what an official will accept. Copies in Itchy Feet aren't a replacement for them.
• Location sharing. Positions can be late or approximate, and it isn't an emergency service. In an emergency, call the local emergency number.

Using Itchy Feet fairly

Don't use Itchy Feet to break the law, to store or share anything you don't have the right to, to harass or track anyone without their agreement, or to try to get into other people's accounts or disrupt the service. We may suspend or close an account that does, and will tell you why unless the law prevents it.

A free service

Itchy Feet is free. It's paid for by adverts, which we'll introduce in line with our privacy policy, and, if you choose to hear about them, offers from travel partners. We work hard to keep it running and your information safe, but we can't promise it will always be available or free of mistakes, and we may change or stop features. If we ever close Itchy Feet, we'll give you at least 30 days' notice and a way to download your information.

Our responsibility to you

We're responsible for loss or damage you suffer that's a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We're not responsible for loss that wasn't foreseeable, or for business losses, as Itchy Feet is for personal use.

Nothing in these terms limits our responsibility where the law doesn't allow it to be limited, including for death or personal injury caused by our negligence, or for fraud, or affects your legal rights as a consumer.

Ending it

You can stop using Itchy Feet and delete your account at any time, from your account settings in the app or on the website. Deleting it deletes everything in it, as our privacy policy explains.

Changes to these terms

We may update these terms, for example when Itchy Feet changes or the law does. We'll update this page and its date, and email you before an important change takes effect. If you don't agree, you can delete your account before then.

The law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in another country, you keep the protections of its consumer law, and can bring a claim in its courts.